Help centre
IPTV help centre
Find help with IPTV login, playback, programme guides, app activation, server choice and renewals from the XIPTV support library.
What do you need help with?
- Choosing a service: browse the server catalogue or request a comparison.
- Trying before activation: use the trial request.
- Installing an app: identify your device in the setup directory.
- Understanding the login: read M3U, Xtream and EPG explained.
- Pauses, freezing or a black screen: use the playback checklist.
- Wi-Fi or quality questions: read the streaming connection guide.
- Player licence questions: request activation assistance.
- Extending an account: use the renewal page.
- A standard XIPTV refund: read the 14-day guarantee.
Send a useful support message
Include the service name, device model, player and app version, exact error and when it began. State whether one stream, a category or the whole account is affected. Hide passwords, full playlist URLs and activation keys in screenshots.
Use the official contact channels for account information. This website has no public account-login form and does not request your payment-card details.